Shipping + Returns

Shipping & Delivery

Store hours for In Store Pick-Up are Monday to Saturday from 10am to 6pm, this option is only available at Loiza Store. Please allow 24hrs to process your order.  You will receive an email when your order is ready for Pick Up.  All orders must be picked up within 7 days.  If you had a special request please contact us first and let us know.  Orders placed from Friday, Saturday and Sunday will be process on the next business day.

We offer FREE SHIPPING in orders over $150 and a Flat Rate of $6.00 for USPS
Ground Shipping, please allow 2-4 days business days.
International Shipping, is not available at this moment.

*Once your order has been shipped and tracking number is sent by email, Nude is NOT RESPONSIBLE for any delay, lost, wrong delivered or stolen packages that may happen with the postal service.

Returns & Exchanges

Please send us an email with the request at nudeorders@gmail.com, and we will contact you with the instructions, For shipping orders store credit is granted within 14 days of purchase.  For In Store Pickup, store credit is granted within 7 days of purchase.

Merchandise must be new, unworn and unaltered with tags attached. Customer is responsible for any return shipping fees.

No money return only store credit.  

We reserve the right to deny unreasonable returns, and exchanges.  

SWIMWEAR, SHOES, ACCESSORIES (BAGS + HATS +JEWELRY + BELTS + HEADBANDS + INTIMATES (BRALETTES) & SALE ITEMS ARE ALL FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT OR EXCHANGED.

Nude Store info:
Monday to Friday 10:00am - 6:00pm
Saturday 10:00am - 5:00pm

Calle Loiza #1750   
San Juan, PR 00911
T: 787.728.7074
E: nudeorders@gmail.com